Alerts

Tatvam allows users to be alerted to comments that are API enabled and appearing in Live Feeds. All alerts are currently delivered via email. An example email alert is shown below:

The sources that are currently supported with this feature are:

  • Twitter

  • Facebook

  • Instagram

  • Google

Alerts can be set up based on the two following conditions:

  • Alerts based on user rating rules

    • For Example: you can set up an alert to be sent anytime a 1 or 2 star review is left on Google.

  • Alerts based on language

    • For Example: you can set up an alert to be sent if a specific word or phrase like “COVID-19” is mentioned on any of the data sources in the same comment where they have also mentioned your company.

 

In order to set up alerts for your property, you must currently do so by contacting your account manager and communicating which rules you would like to set up alerts for. Once this is shared, the Tatvam team will set up these alerts in the back-end of the application.