Home Dashboard

  1. Date Range Selector – Use to select a certain period of time.

  2. Add Filters – Use to add custom filters to the data set.

  3. Overall Tatvam Rating – The rating given by averaging the total number of sentiment scores assigned to comments, reviews and feedback given by guests.

  4. Overall User Rating – The rating given by averaging the total number of 1 to 5-star ratings given by guests.

  5. Total Comments – The total number of comments left by guests during the selected period of time.

  6. Total User Rating – The total number of ratings given by guests during the selected period of time.

  7. Facebook Recommendations – The total number of Facebook users that recommended your business next to the total number that did not recommend your business.

  8. Tatvam Net Promoter Score – An index ranging from 1-5 that measures overall guest satisfaction and loyalty to your business.

  9. Trend-Periodicity – A bar graph related to time denoting the total number of comments and ratings and the average scores of both.

  10. Trend-Source – A bar graph related to source denoting the total number of comments and ratings and the average scores of both.

  11. Top 10 Classifiers – A bar graph showing the top 10 most mentioned key words/phrases during the selected time period. This graph denotes the total number of mentions and the average score for each top mentioned key word/phrase.

  12. Top 1st/2nd/3rd Enablers – 3 bar graphs showing the most positively mentioned key words/phrases during the selected time period.

  13. Top 1st/2nd/3rd Detractors – 3 bar graphs showing the most negatively mentioned key words/phrases during the selected time period.